billing
Credits and fixes
TL;DR
Overpaid or left early? You’ll see a credit or adjustment — never a silent edit. Fixes are logged and show on your next statement.
- billing
- adjustment
- credit
Core rule
Never silently edit a sent invoice line. All corrections are explicit and audited (audit_events).
Credits
Reduces balance; created on overpayment/early departure/goodwill; can apply to next invoice or refund; requires reason.
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Adjustments, Credits, Discounts & Taxes — Barnflow Billing
Core rule
Never silently edit a sent invoice line. All corrections are explicit and audited (audit_events).
Credits
Reduces balance; created on overpayment/early departure/goodwill; can apply to next invoice or refund; requires reason.
Adjustments
Manual correction line (±) added to invoice or standalone credit. Staff: /app/billing/invoices/[id] → Add adjustment → amount, reason, horse/property. Logged.
Discounts
Percentage or fixed, per line or invoice total, with reason. Shown as Discount — 10% — -$60. Applied before split.
Taxes
Separate line with rate/jurisdiction if org enables tax; not baked into board rate. Config: /app/settings/billing.
Write-offs & Void
Small balances may be written off (owner/admin, last-owner protection). To replace sent invoice: Void → new draft → Send. Never delete.
Keywords: credit, adjustment, discount, tax, write-off, void, reissue, audit_events, correction
Barn staff: Open a support ticket
Horse owners: Message your barn